Our Terms & Conditions
The payment must be received in full before enrolling in any of our classes or workshops.
Your place on your chosen course will not be confirmed until your full payment has been received. The Alliance Française Glasgow does not accept payment by instalments.
Concession rates apply to full-time students, senior citizens (over 60), people who receive Jobseeker’s Allowance, and to the second and subsequent members of the same family. Please note that proof may be required.
Regarding our family discount, please note that each enrolment will be treated separately.
We accept payment by cash, cheque (made payable to ‘Alliance Française Glasgow’), and debit/credit card.
Update March 2020: We are currently only able to accept payment by bank transfer and PayPal.
Fees can neither be refunded nor held in credit if you withdraw once you have enrolled and your payment has been accepted. There will be no partial refund for classes not attended by the student. The Alliance Française Glasgow cannot accept responsibility for changes in a student’s circumstances that may prevent them from attending their course.
If, owing to insufficient numbers, we have to cancel a course before the start of a term, a full credit or refund by cheque will be applied.
If, due to adverse weather or unforeseen circumstances, we have to cancel a lesson, you will be notified by the Language Office by email and by phone as soon as possible and we will do our best to reschedule this lesson at a later date (exceptions apply in case of building closure and weather warnings).
You must be at least 18 years-old in order to enrol in one of our adult French classes.
Due to limited capacity in each class, we may have to determine a deadline to re-enrol for the following term/semester which will be notified to you by email when the current term/semester is coming to an end. Following this deadline, we will not be able to guarantee a space in your course.
We reserve the right to suspend or expel any student who is behaving in a manner which affects the good name and security of the Alliance Française Glasgow’s staff and students. We also reserve the right to accept or reject any application without assigning any reason.
It remains the parent’s/guardian’s responsibility to ensure that their child attends his/her French classes and arrives on time.
The parent/guardian must notify the Language Office (firstname.lastname@example.org / 0141 331 4080) should their child be unable to attend a lesson or be late.
Although we will do our best to help and guide you, the Alliance Française Glasgow will not be held responsible should you experience any type technical difficulties that are not directly within its control and which may take place before and during your class/lesson (quality of your internet connection or any related problems e.g. if the Skype/Zoom video call updating slowly affects your lesson).
This applies to all our online classes.
Fees can neither be refunded nor held in credit if you withdraw once your sessions have started. There will be no partial refund for sessions not attended by the student.
A session can be rescheduled if a notice of at least 24 hours is given. If a cancellation occurs within 24 hours of the session taking place, the full fee will be charged and the lesson will not be rescheduled.
Your session(s) must be used within 12 months from date of payment.
We recognise the importance of data protection. Your details will be not transferred or shared with any third unrelated parties.